Frequently Asked Questions

Got questions? We've got answers!

Reimbursement Recovery

Learn about how our experts get your money back from Amazon.

[1. How our Reimbursement Recovery Service works
An overview of our Reimbursement Recovery Service.

By
Steve
Last updated:
May 27, 2024](https://www.dimetydsellers.com/faq-articles/how-reimbursement-recovery-works)

[2. Types of Reimbursement Claims
Learn more about our comprehensive approach, and how we maximize recovery.

By
Steve
Last updated:
May 27, 2024](https://www.dimetydsellers.com/faq-articles/types-of-reimbursement-claims)

[3. How we handle your Reimbursement Claims
How we throttle the number of claims we submit, and stay compliant with Amazon's TOS.

By
Steve
Last updated:
May 27, 2024](https://www.dimetydsellers.com/faq-articles/how-we-handle-your-reimbursement-claims)

[4. Tracking your Case Manager's Work
Monitoring your Opened Claims, and how to track details of each claim

By
Steve
Last updated:
April 23, 2024](https://www.dimetydsellers.com/faq-articles/tracking-your-case-managers-work)

[5. Reviewing your Weekly Reimbursement Invoice
Understanding your weekly invoice, and how to verify reimbursements.

By
Steve
Last updated:
May 27, 2024](https://www.dimetydsellers.com/faq-articles/reviewing-your-weekly-reimbursement-invoice)

[Invoice Requirements for Inbound Shipments
Here is what documentation is required by Amazon to make sure we can get your inbound shipment discrepancy reimbursed

By
Steve
Last updated:
April 23, 2024](https://www.dimetydsellers.com/faq-articles/invoice-requirements-for-inbound-shipments)