End-TO-END REIMBURSEMENT RECOVERY
Most FBA Sellers are owed reimbursements that go left unclaimed.
Our Case Managers recover that money for you, so that you can focus on running your business.
See what Amazon owes you. For free.
We personally manage your claims. Every single one.
Manual Submissions
Claims submitted in accordance to Amazon's Terms of Service
Wide Coverage
The most comprehensive coverage with data analysis updated every day.
Transparent Data
Track all of your reimbursement claims at any given time, whenever you want.
No upfront costs.
We don't get paid until you do.
You’ll never be charged for cases that were not initiated by your Case Manager, and you'll always receive a detailed report of every case initiated on your behalf. Once you've been reimbursed, we'll send you a bill for 25% of what we've recovered.
How to Get started
Two Easy Steps To Recovery
1. Link your store for a free report
Within 24 hours, we analyze 18 months of history to compile a detailed breakdown of what you're owed.
2. Onboard your recovery expert
With a few clicks in Seller Central, your case manager will start reviewing your account every day. You can leave the rest to us.
Get your free report Schedule a demo call
Frequently Asked Questions
What are the requirements to get started?
You must be an active FBA seller, with your account in good standing. We cannot service any suspended accounts, or accounts under review by Amazon.
We do not have any minimum requirements for revenue or volume, though we typically can find meaningful reimbursements once you have sold for at least 6 months, or $100,000.
What kind of claims do you cover?
Our comprehensive coverage will carefully audit every stage of your product's FBA lifecycle. We'll carefully analyze your inbound shipments, warehouse events, customer orders, refunds, and returns to make sure you're reimbursed for every mistake Amazon makes.
Which marketplaces do you support?
We currently support the US marketplace. We also cover Canada and Mexico, if you also sell on the US marketplace.
Looking for help with reimbursements on European or Asian marketplaces? Shoot us a message at support@dimetydsellers.com, and we'll let you know when support for other marketplaces will be ready.
Are you compliant with Amazon's Terms of Service?
Yes! Your claims are always carefully reviewed by a member of our team to make sure we only submit accurate, fully vetted claims. All of your claims are submitted manually, and we never automate any of our claim submissions, per Amazon's Terms of Service.
Your Case Manager will carefully review each of Amazon's responses, and personally respond to each case that needs our attention.
What is your cancellation policy?
You can cancel at any time. We don't require any long-term commitments or contracts!
Still have unanswered questions? Check our FAQ.
See what Amazon owes you today for free!
Get an estimate on how much in reimbursements you will potentially recover.